Privacy Policy
Last updated: March 7, 2025
1. Introduction
UnlockKnowledge ("we," "us," or "our") operates the website located at unlockknowledge.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services, including downloading PDF guides.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access the Site.
2. Information We Collect
2.1 Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP Address — used for analytics, fraud prevention, and geographic analysis.
- User Agent — browser type and version, operating system information.
- Session Identifier — an anonymous, randomly generated UUID stored in your browser's local storage. This is not linked to your personal identity.
- Download Activity — which guides you have downloaded, timestamps, and associated unlock request records.
2.2 Information You Provide
If you voluntarily submit your email address through our newsletter sign-up form, we collect and store that email address for the sole purpose of sending you updates about new guides and content.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Site and its services
- Process PDF download requests and deliver content
- Track and verify content unlock completions (CPA offer tracking)
- Prevent fraud, abuse, and unauthorized access
- Analyze usage patterns to improve our content and services
- Comply with legal obligations and enforce our Terms of Service
4. Third-Party Offer Partners
To access certain downloadable content, you may be required to complete an offer provided by a third-party offer partner (such as CPA networks). When you interact with these offers, the third-party partner may collect information according to their own privacy policies. We do not control and are not responsible for the privacy practices of these third parties.
We may share your session identifier and basic completion information with these partners solely to verify that you have completed the required offer and to unlock your download.
5. Cookies and Tracking Technologies
We use local storage (not traditional cookies) to store your anonymous session identifier. This identifier is used exclusively to manage your download unlock state and does not track you across other websites.
We may use third-party analytics tools (such as Google Analytics) that use cookies to collect anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Data Retention
We retain download and unlock request records for up to 24 months for analytics and fraud prevention purposes. After this period, data is anonymized or deleted.
7. Your Rights
7.1 For EU/EEA Residents (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Data portability
- Lodge a complaint with a supervisory authority
7.2 For California Residents (CCPA)
Under the California Consumer Privacy Act, California residents have the right to:
- Know what personal information is collected about them
- Request deletion of personal information
- Opt out of the sale of personal information
- Non-discrimination for exercising their privacy rights
We do not sell your personal information to third parties.
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS), secure database access controls, and regular security reviews. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: privacy@unlockknowledge.com